Retunrs/Refund Policy

General Return Conditions:

• Return Window: The return window, determined by the vendor, will be specified on each product listing. This typically ranges from [e.g., 10 to 90 days] from the purchase or shipment date but can vary. Please refer to the specific product page for details. Contact J&E Discount Store no more then five days from the delivery date to initiate refund/return request.

• Eligible Items: Products eligible for return must be in their original, unused condition, with all tags and packaging intact. Some items, such as [e.g., personalized items, clearance items], may be marked as "final sale" and are not eligible for returns.

• Initiating a Return: Contact J&E Discount Store no more then five days from the delivery date to initiate refund/return request. Follow the instructions outlined on the product listing or order confirmation email to initiate a return. This may involve contacting the vendor directly or using the designated return portal.

• Return Shipping: The product listing or order confirmation email will indicate the customer responsibility for return shipping costs, as this can vary by vendor.

• Refunds: Refunds will be issued according to the vendor's policy after they receive and inspect the returned item. This can take [e.g., 10 business days] and will typically be processed back to the original payment method. Some vendors may offer store credit or exchanges.

• Documentation: Retain all necessary documentation, such as the order confirmation and any return authorization provided by the vendor or the store.

Important Notes:

• Vendor-Specific Policies: Note that each vendor's return policy may have unique terms and conditions, although consistency is sought. It is your responsibility to review the vendor's policy for the specific product purchased.

• Customer Service: If you have any questions or concerns regarding a return, contact the store or the vendor directly using the information provided on the product page or order confirmation.

• Fair Use: The store and vendors reserve the right to refuse returns that do not meet the specified conditions or are deemed to be an abuse of the return policy.

By placing an order on J&E Discount Store, agreement to be bound by the general return policy and the specific return policies of the vendors from whom products are purchased is implied.